Luis Fernandes
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Activity overview
Latest activity by Luis Fernandes-
Luis Fernandes created an article,
"Save to Disk" and "Non-Cached Download" buttons not showing when language is set to Italian or Chinese
Versions / Builds AffectedWebMonitor 2012 build 20120831StatusResolvedProblem SummaryWhen the language is set to Italian or Chinese, the "Save to disk" and "Non-Cached Download" buttons do not appe...
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Luis Fernandes created an article,
"Save to Disk" does not work when downloading from FTP
Versions / Builds AffectedWebMonitor 2013 build 20130314StatusResolvedProblem SummaryWhen downloading from an FTP link and the Download Status Page is used, the "Save to Disk" button reloads the pa...
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Luis Fernandes created an article,
Active Directory groups cannot be added to policies
AnswerPROBLEM Microsoft Active Directory groups cannot be added to policies, though users can be added. ENVIRONMENT GFI Webmonitor Microsoft Active Directory SOLUTION 2013 and earlier ver...
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Luis Fernandes created an article,
All sites categorized as 'Unknown' by GFI WebMonitor
Versions / Builds Affected WebMonitor 2013 Status Resolved Problem Summary After restarting the GFI WebMonitor services the webgrade categorizations work correctly for a few minutes then all sites ...
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Luis Fernandes created an article,
Always Allowed websites are still partially blocked by GFI WebMonitor
Overview Websites listed in the Always Allowed list still get partially blocked. Solution When a client requests a webpage from a URL such as http://www.linkedin.com/ an HTML document is downloaded...
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Luis Fernandes created an article,
Anonymization Password is lost or forgotten ( ONLY)
AnswerThis article only applies to version 2013 or earlier. Contact the developers if a similar procedure is required for a newer version.Stop the WebMonitor services and retrieve the file ..\GFI\W...
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Luis Fernandes created an article,
Anti-Virus Scanner/WebGrade Database update notifications are sent even though it has been disabled
Answer PROBLEMGFI WebMonitor (Standalone Proxy version) keeps sending Anti-Virus Scanner/WebGrade Database update notifications even though this has been disabled. ENVIRONMENT GFI WebMonitor 2009...
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Luis Fernandes created an article,
Auto-complete for users and groups might fail under certain pages when using a Web Filtering or Web Security license key
Versions / Builds Affected20130314StatusResolvedProblem SummaryAuto-complete for users and groups might fail under certain pages when using a webfiltering or websecurity license keyTT / JIRAID968Ho...
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Luis Fernandes created an article,
AV engines appear as "not licensed" in the Security Engines Page
AnswerProblem AV engines appear as "not licensed" in the Security Engines Page Environment GFI WebMonitor 2015 All supported environments Solution Verify that you are running the a 2015 lic...
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Luis Fernandes created an article,
Blocking the 'Generic site Streams' category is not working as expected
Versions / Builds AffectedGFI Webmonitor 2013 (all builds)StatusResolvedProblem SummaryAfter upgrade to version 2013 GFI Webmonitor is not longer able to block 'Generic Site Streams'. In previous v...