How to Upgrade to WebMonitor 2012 SR1 (build 20120831) from earlier builds of WebMonitor 2012

Answer

This article does not refer to the latest version of the product.
If you want to upgrade to the latest version, go to: https://upgrade.gfi.com/?product=gfi-webmonitor

IMPORTANT NOTES (Please review)

1. If upgrading from a previous version of Webmonitor (2009 or 2011) follow the procedures listed here instead
2. The upgrade will require a restart of the Microsoft Firewall service (ISA/TMG version) and GFI Services (both versions) which will break any existing connections. No reboot is required
3. This procedure is valid for both the ISA/TMG version and the Stand-alone Proxy version
4. You do not need a new license key if upgrading from earlier builds of WebMonitor 2012 

Upgrade Procedure (for both ISA/TMG and Stand-alone Proxy versions)

1. Backup your configuration as a precaution per the following articles:
   • How to backup and restore the GFI WebMonitor Configuration (ISA/TMG version)
   • How to backup and restore the GFI WebMonitor (Standalone Proxy Version) Configuration
2. Download the new build from our website by clicking here.
3. Run the installer. It will do the following:
   • Uninstall the current versions' executable files, leaving behind your configuration files, quarantine, webgrade database, etc
   • Install the new build in the same installation directory
   • Use your existing configuration.
   • Automatically upgrade your backend database structure/schema (in the background)

1. The database backend upgrade process is necessary to support the new features in GFI Webmonitor 2012 SR1. 
2. The database backend upgrade process will occur automatically after the installation wizard has finished and will run in the background.
3. If you open the WebMonitor console at this time, you will see in the dashboard that the data is not available. This is because the database is being upgraded.
4. During the database upgrade process the current user connection information will not be lost. It will be cached and saved to the database when the upgrade is completed.
5. If you see a message that the database upgrade failed in the Dashboard, please run the WebMonDataImporterTool.exe (located in the Webmonitor install directory) and choose to import from a Webmonitor 2012 database. This will complete the process.