Versions / Builds Affectedall until 2013 SR1
Problem SummaryRunning WebMonitor with debug mode enabled can cause the TMG Firewall service to crash.
TT / JIRAID%
How to IdentifyDevelopment found that the TMG Firewall service can crash due to WebMon's debug mode being enabled.
This affects ONLY WebMon on TMG, and NOT the ISA or Standalone-Proxy versions.
Workaround / Fix DetailsDisable debug mode.
This will be addressed in the upcoming WebMon 2013 SR1.
Required ActionsEnsure debug mode is not left enabled in a remote session and ask the customer to disable it after reproducing the issue when asking them for troubleshooting files.