Answer
PROBLEM
Microsoft Lync Online cannot connect when GFI WebMonitor is installed.
ENVIRONMENT
- GFI WebMonitor
- All supported environments
SOLUTION
GFI WebMonitor 2013
- Open the GFI WebMonitor console
- Click the Settings tab
- Expand Polices
- Click Always Allowed
- Add the following sites:
- *.microsoftonline.com
- *.microsoftonline-p.com
- *.onmicrosoft.com
- *.sharepoint.com
- *.outlook.com
- *.lync.com
- EV-Secure.verisign.com (microsoftonline.com Certificate Revocation Library)
- Open the GFI WebMonitor Management Console
- Select the Manage > Policies drop down
- Locate the "Whitelist" Policy
- Add the following sites to the "Websites" section
- *.microsoftonline.com
- *.microsoftonline-p.com
- *.onmicrosoft.com
- *.sharepoint.com
- *.outlook.com
- *.lync.com
- EV-Secure.verisign.com (microsoftonline.com Certificate Revocation Library)
- Select "Save" to apply settings.
CAUSE
Current policies or settings within GFI WebMonitor may block sites used by Microsoft Lync Online or their site categories.
Notes:
- For further instructions, refer to our Online Manual
- More information on the sites used by Microsoft Lync can be found at: http://support.microsoft.com/kb/240925