Versions / Builds Affected
GFI WebMonitor 2013 for ISA/TMGStatus
ResolvedProblem Summary
When trying to add an IP or IP range to a policy in GFI WebMonitor 2013 for ISA/TMG the policies takes a long time to be saved and sometimes it will fail with a timeout error or filter communication error.TT / JIRAID
2602How to Identify
It only applies when all these conditions are met:
1. Client is using GFI WebMonitor 2013 for ISA/TMG (Does not apply to any version of Standalone or previous versions of TMG/ISA)
2. Client is trying to add IPs or IP ranges to the policy (Does not apply if trying to add users)Workaround / Fix Details
A patch is available at PSG for 2013
Upgrade to 2015 or later.Required Actions
Upgrade to 2015 or later.
