Versions / Builds AffectedGFI WebMonitor 2013 for ISA/TMG
Problem SummaryWhen trying to add an IP or IP range to a policy in GFI WebMonitor 2013 for ISA/TMG the policies takes a long time to be saved and sometimes it will fail with a timeout error or filter communication error.
TT / JIRAID2602
How to IdentifyIt only applies when all these conditions are met:
1. Client is using GFI WebMonitor 2013 for ISA/TMG (Does not apply to any version of Standalone or previous versions of TMG/ISA)
2. Client is trying to add IPs or IP ranges to the policy (Does not apply if trying to add users)
Workaround / Fix DetailsA patch is available at PSG for 2013
Upgrade to 2015 or later.
Required ActionsUpgrade to 2015 or later.