Overview
This article resolves an issue where the Temporary Allowed option, under Settings > Policies, is not available for the GFI WebMonitor Console.
Information
Environment
This issue and resolution are applicable for GFI WebMonitor 2013 and earlier.
Root Cause
When the Anonymization option is enabled, the Temporary Allowed feature is not available. Since Anonymization hides the real usernames and replaces them with user1, user2, etc., temporary access permissions cannot be assigned by the user. Since the function of this feature would be blocked then, it is disabled in the WebMonitor Console.
Process
- In the WebMonitor Console, navigate to Settings > General > Options.
- Turn off the Anonymization feature. As mentioned earlier, if Anonymization is enabled, the Temporary Allowed feature will not be available.
Confirmation
The Temporary Allowed feature is now available under Settings > Policies.