Versions / Builds Affected
ResolvedTT / JIRAID
2598How to Identify
During the Post-Install wizard, if the user try to add a local user in the server he gets a message that the user is unknown
This apply only with this specific scenario:
1. User is upgrading from GFI WebMonitor 2015 SR1 to GFI WebMonitor 2015 SR2
2. Client have previously the service running under an domain admin accountWorkaround / Fix Details
Add the machine name before the user name like:
Apply the workaround and attached article in the case at closure.
The issue will be fixed on version 2016.