Overview
The following error message is displayed when opening the WebMonitor user interface:
An error has occurred in the script on this page.
Environment
- GFI WebMonitor 2009
- GFI WebMonitor 2011
- Internet Explorer
Root Cause
This issue is caused because of the security policies in Internet Explorer.
Resolution
This issue can be fixed by adding a WebMonitor access link to the list of Internet Explorer trusted sites:
- Open Internet Explorer.
- Navigate to Tools > Internet Options > Security > Trusted Sites > Sites
- Type http://127.0.0.1 and click the Add button.
- Close all Internet Explorer and WebMonitor instances to apply the changes.