WebMonitor - Glossary

How can I move the WebMonitor installation to a new server?

Downloading GFI WebMonitor

Local disk full due to a large 'Proc' folder

Always Allowed websites are still partially blocked by GFI WebMonitor

Website content incorrectly blocked by WebMonitor

When Kaspersky is not licensed, the message displayed is to update to Unified Protection

YouTube is set to Always Allowed but videos do not load

"Save to Disk" and "Non-Cached Download" buttons not showing when language is set to Italian or Chinese

"Save to Disk" does not work when downloading from FTP

Active Directory groups cannot be added to policies

All sites categorized as 'Unknown' by GFI WebMonitor

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Troubleshooting licensing problems in GFI WebMonitor

Deleting old logs and update files

Manually Downloading Updates for GFI WebMonitor's Security Engines

GFI Account and License Management

Unable to Access the GFI Training Portal

Editing Account Details

GFI Partner Not For Resale (NFR) Subscription Information

Requesting a New Customer Trial License Key

Converting GFI License to Unlimited

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Viewing Open Tickets in the GFI Support Portal

Accessing the GFI Support Portal From the GFI Accounts Portal

How to use "Forgot my password" link in the GFI Support Portal

Logging in to the GFI Support Portal

Creating Account on GFI Support Portal

Opening a New GFI Support Ticket

Cannot Reset Your Password for the GFI Accounts Portal When Using the Reset Password Link

Changing Customer Login Details in the GFI Accounts Portal

Resetting Your Password to Log Into the GFI Accounts Portal

Logging into the GFI Accounts Portal

Editing a User in the GFI Accounts Portal

Change Primary User or Account Details Account In the GFI Accounts Portal

Removing a User in the GFI Accounts Portal

How to Remove Group Membership From a User

Group Membership in the GFI Accounts Portal and Retrieving Licensing Information

How to Add a User in the GFI Accounts Portal

Finding Authorized GFI Resellers and Distributors

Contacting GFI Sales

Unable to Renew Your GFI License

Customer Impersonation done by GFI Support Agents

GFI Licensing Related Issues

Account Information Not Correct in License or Subscription

Unable to Activate a Product in GFI Unlimited Subscription

Upgrading License Keys for GFI Products

Unable to View Customer's License From Reseller Account in the GFI Accounts Portal

How to Access the GFI Training Portal

Combining Information from Multiple Accounts into One in the GFI Accounts Portal